Anne Martin helped me to find the PERFECT used car at a great price. Our experience could not have been better. Anne was incredibly friendly, knowledgeable, and energetic. You get the sense that you can truly trust her and she is working on your behalf. She worked hard to helped us get the right car at the right price. I will be recommending her to everyone I know who is in the market for a vehicle.
All staff was very helpful. However, when wanting to tell the management how good their service was, I believe his name was John (rating 0), he seemed very preoccupied and didn't care to hear what i had to say. Overall, the service department did an excellent job in answering my questions.
Mike Bohnett was my sales representative took very well care of my car needs. Unfortunately, what I needed was not in stock, but he went above and beyond to make sure I got what I was looking for, even after it became clear I probably wouldn't purchase through him. I would recommend any of my colleagues to at least speak with Mike first, if they are in the market for a new vehicle. His insight and assitance was crucial to my success in purchasing my car.
Mike was my sales guy who was amazing I called up the dealership stated what I was looking for and drove away in something even better than what I wanted thanks to Mike!! I will definitely return to Mike Burns for vehicle purchases whether it's for myself family or friends!!! Thankyou for the wonderful experience, Tricia Vallade
Mike Burns is a very caring, compassionate, understanding dealer. He helped me find the car that was perfect for me in a very professional manner. Mike is a great salesmen and I would recommend him for anyone looking to buy from Suburban Chevrolet and Cadillac
We leased two cars from Mike this past week. He made the entire process from start to finish very enjoyable. When we wanted to compare prices and deals he helped us with the numbers and made sure we got a great deal. The entire staff was very helpful in explaining things and making us feel at ease. Wonderful experience. We will definitely continue to do our car shopping at Suburban with Mike.
Dawn provided my wife and I with service that customers hope for when making a big purchase. She's patient, polite and always willing to go the extra mile to ensure your comfortable with your decision. Dawn is a true professional who's customer oriented and anticipates the needs and/or wants of her customers. She followed through with us on a regular basis, answered all questions and when the time came for car buying, she took our wants and car requirements into consideration and did all the preliminary work narrowing down our selection process. Definitely the easiest one stop shopping we've ever experienced. We will certainly recommend Dawn to all of our family and friends.